Among the matters related to the state of our business and accounting, those that may become risk factors and that may have a significant impact on the decisions of other investors are described.
The following forward-looking statements are based on our judgment as of the filing date of this Annual Securities Report (June 25 2026).Detail of these, please refer to IR-Library - Securities Report.
Risk Factors
A)Operational Risk
(1) Legal Regulations
We and some of our group companies (CROSS HEAD and ARECCIA Fintech Corp.) have obtained licenses for worker dispatching services under the Worker Dispatching Act and provide engineer dispatching services. In the medical systems business, some of the medical imaging systems developed and sold by our consolidated subsidiary PSP Corporation (formerly NOBORI Corporation) were designated as “controlled medical devices” under the revised Pharmaceutical Affairs Law that went into effect in April 2005. In accordance with this designation, the Company has obtained manufacturing, manufacturing and sales, and sales and lease licenses under the Pharmaceutical Affairs Law. Furthermore, based on the Pharmaceutical Affairs Law, we are also complying with the “Act on Quality, Efficacy and Safety Assurance of Drugs and Medical Devices” (Pharmaceutical Affairs Law), which was revised in November 2014. Thus, the services provided by the Group are affected by the Pharmaceutical Affairs Law and the Pharmaceutical Affairs Agency Law, and revisions to medical fees may affect the Group's performance in this field. In the CRM, Business Solutions, and Medical fields, the Group has filed a notification of telecommunications business based on the Telecommunications Business Law and provides services in accordance with the said notification. Although the Group strives to comply with the terms and conditions of the relevant licenses and with the relevant laws and regulations, the Group's business performance and financial position could be affected by an increase in expenses for regulatory compliance in the unlikely event of a violation of laws and regulations, or by enactment or changes in the relevant laws and regulations or administrative actions, etc. In such cases, the Group's business performance and financial position may be affected.
(2) About Cyber Security
Our group is engaged in a wide range of businesses and may handle personal information, confidential information, and other information held by client companies. Leakage or falsification of such information due to computer viruses, unauthorized access, or other unforeseen circumstances, such as natural disasters, could result in claims for damages from client companies, etc., or deterioration of business relationships due to loss of trust in our Group, which could affect our Group's performance and financial position. This could affect the Group's business performance and financial position. To this end, we have established internal rules for information security management and personal information protection in line with the basic policy of our internal control system. we have acquired the international standard "ISO/IEC 27001" and the domestic standard "JISQ27001" through an audit by an external certification body in November 2006, and since the acquisition Since then, we have undergone regular audits or renewal audits every year. As an internal structure, the Information Security Committee, headed by the top management, is composed of the Information Security Committee, which meets quarterly to share the implementation status of the PDCA cycle related to information security management and to discuss internal issues(Reinforcement of security measures, etc.).(Secretariat meetings, led by Corporate Division employees, are held monthly.) Evaluation of the operational status is conducted annually through internal and external audits. In addition, the Company has established a system that enables prompt resolution of security incidents and minimization of damage. In addition, security training for all employees is conducted on a regular basis every year, and the department where the incident occurred conducts refresher training and takes other measures to prevent recurrence.
(3)Possible System Failure
The systems and cloud services provided by our Group play an important role in customer operations. However, in the event of a system or cloud service failure due to malfunction or operational error, the Group may be required to pay compensation for damages incurred, and the credibility and brand image of the Group as a whole may be affected, which could impact the Group's overall business, performance, and financial position. This could have a negative impact on our group's overall business, performance, and financial position.
(4) Profitability of Contract Development Projects
The contracted development that the Group performs in its application services business may become unprofitable due to errors in project estimates, delays in work progress, or the fulfillment of contractual non-conformance responsibilities, which may result in the Group incurring its own excess expenses and worsening the profitability of the project. In such cases, the Group's performance and financial position may be affected.
B)Financial Risk
(1)Impact of Exchange Rate Fluctuations
Of the products handled by the Group, the majority of products purchased from overseas are tradedin U.S. dollars. However, the Group is not necessarily able to hedge all risks, and sharp fluctuations in foreign exchange rates may affect the Group's business, performance, and financial position. However, we are not necessarily able to hedge all risks, and sharp fluctuations in foreign exchange rates may affect our business, performance, and financial position.
(2) Intangible assets (software)
Our Group recognizes intangible assets as intangible assets of software for sale in the market (package software) and software for third-party provision (cloud services and ASP services) for internal use and amortizes them over a certain period of time.In the development of software, we are carefully looking at the marketability of the software. However, if the software is no longer expected to be used in the future due to rapid changes in the market and competitive conditions, or if the recovery of investments is no longer expected due to a decline in profitability, the software may be subject to retirement or impairment.In such cases, our Group's performance and financial position may be affected.
(3) Variation in performance due to timing of acceptance inspection
As a result of the promotion of the stock-type business, the seasonality in which net sales are biased toward a specific period is diminishing. However, due to the timing of budget execution by client companies and the timing of system development, there is a tendency for the completion of services and recording of net sales to be concentrated in some areas at the full fiscal year (end of March). In particular, the situation tends to be conspicuous in March, when the end of a customer's fiscal year is concentrated. Therefore, if the completion of the provision of services and the posting of sales are delayed beyond the end of the fiscal year due to the concentration of engineers' work or unforeseen circumstances, our Group's performance and financial position may be affected.
(4)Funding for Large Ongoing Transactions
Recently, the cyber security field has been shifting to cloud services, and the trend is toward larger ongoing business contracts with customers, such as multi-year subscription contracts. In such cases, the collection of funds from customers is made every single fiscal year, while in some cases, payment to overseas vendors is made in advance in a lump sum. In such cases, the Company incurs a cash management burden, so it is necessary to watch the gap between the collection cycle and the advance payment burden and pay attention to the cash management plan.
C)Hazard Risks
(1)Pandemics and Natural Disasters
The occurrence of a pandemic (a worldwide pandemic of infectious or contagious diseases), natural disaster, or other natural disaster that affects the business activities of our Group's employees or business partners could have a significant impact on the continuation of our business. In addition, if the disruption spills over into disruptions in economic activities, such as disruptions in supply chains, it could also affect investment trends in the products, maintenance, and various IT services provided by the Group. Furthermore, such an event could have an impact on the Group's performance and financial position.
(2)Product Delivery Delays due to shortages of semiconductors and components
If stable procurement of semiconductors and components becomes difficult due to any unforeseen circumstances, such as the outbreak of war, turmoil in world affairs due to increased geopolitical risks, the occurrence of pandemics or natural disasters, or economic security procurement and supply restrictions, there is a risk that the Group will experience delivery delays for the products it provides. In such cases, the Group's business performance and financial position may be affected.