Security Policy

Privacy Policy(Security policy)

  In promoting the "information infrastructure business" and "application service business", We provide”total services, including business analysis, design, software development, testing, operation and maintenance and high value-added solutions for markets such as network, security, healthcare, contact center CRM, internet services, financial engineering and software quality assurance“ through direct and indirect communication with agents, distributors and end users. We recognize that it is an important social responsibility for us to properly protect your personal information collected in promoting these businesses. Therefore, we have established the following personal information protection policy and will comply with it, as well as comply with the Personal Information Protection Law, guidelines such as personal information protection guidelines, and other related laws and regulations regarding personal information protection.
President and CEO
Takaharu Yai
Established on April 1, 2005
(Final revision on May 1, 2022)

1.Handling of personal information

(1) Acquisition of personal information
We may collect the following personal information. 
Information that can identify the person by the name, occupation (including company name / department name / job title), address, telephone number, e-mail address, and other descriptions that make up the information, even if that information alone cannot identify an individual, but if it can be easily collated with other information to identify an individual.
We will handle personal information within the scope necessary to achieve the purpose of use specified in (2). It will not be used for any other purpose.

(2) Use of personal information
① Information about our customers
Providing information on the products and services
Information on seminars on products and services
Request a questionnaire about products and services
Survey and improvement of product / service usage
Feasibility study and development of new products and services
Notice and provision of various services including services rendered by affiliated companies and alliance companies
② Information about our shareholders
To exercise rights and perform obligations under the Companies Act
To provide various benefits to our shareholders
To implement various measures to facilitate the relationship between shareholders and we.
To manage our shareholders, such as preparing shareholder data in accordance with prescribed standards based on various laws and regulations
③ Information about employees and applicants for employment
employee recruitment activities
executives, employees(contracted employees, part-time employees, temporary employees, seconded employees, dispatched employees)and personnel management, employment management and welfare for retired employees

(3) Provision of personal information to a third party
We will not provide the personal information specified in (1) to the outside (a third party) except in the following cases.
① If the person agrees in advance
② When disclosing or providing statistical data in a state where the person cannot be 
③ When outsourcing work to the extent necessary to achieve the purpose of use
④ When required by law
⑤ When it is necessary to protect human life and property
⑥ When cooperation with public institutions such as police and courts is required

(4) Procedures for disclosure of personal information, etc.
If there is a request for disclosure, correction, etc. (correction, addition, deletion), suspension of use, etc. (suspension of use, deletion) of personal information about the person, we will confirm that you are the person and we will respond appropriately in accordance with the law.
However, this does not apply if it significantly interferes with our business or if there is a risk of harming the life, body, property or other rights of an individual. If we cannot meet your request, we will explain the reason to you.

(5) Use of statistically processed data
Using the personal information provided, we may create processed statistical data that cannot identify individuals. Statistical data that cannot be personally identified shall be available to us without limitation.
(6) Disposal of personal information
In light of the purpose of use of personal information, when the necessity is lost, personal information shall be deleted or discarded. In addition, the erasure and disposal will be carried out by necessary and appropriate methods to prevent the risk of external loss, etc., as long as it is necessary for the performance of business.


2.Regarding security management measures of personal information

To ensure the accuracy and safety of personal information, we will implement organizational, technical, and personal safety management measures required by law, etc. In addition, we shall take necessary and appropriate measures for unauthorized access to personal information, loss, destruction, falsification, leakage, etc. of personal information and other security management of personal information. When entrusting all or part of the handling of personal information to a third party, we thoroughly examine their eligibility, negotiate necessary matters so that appropriate management can be carried out at the contractor, and have them carry out strict management as well. By any possibility, in the event of an accident related to personal information, we will respond promptly and appropriately through corrective and preventive activities.

3.Compliance with laws and norms regarding personal information

We will comply with laws and regulations regarding the handling of personal information, guidelines set by the government, and other norms.

4.Personal information protection system and continuous improvement

We will establish internal rules regarding personal information and establish a management system, and will continuously review and improve it for further protection of personal information. If you have any opinions, complaints or inquiries regarding our handling of personal information, please contact the following personal information inquiry contact point. In addition, if there is a change in the content of this privacy policy, we will promptly disclose and announce it through our website.