Site Policy

1) Information security

1-1)Information security basic policy(ISMS basic policy)
We aim to transform our customers' business processes and business models by providing cutting-edge IT technology, network equipment, security-related products and services.
With the development of the advanced information society, threats such as unauthorized intrusion, leakage, falsification, and viruses are increasing. We recognize that it is extremely important to protect all information assets we hold, including the information we receive from our customers, and to manage their safety appropriately. In addition to complying with various laws and regulations, we will build an "information security management system" and declare that our officers and employees will act in good faith in accordance with this.
ISMS Certification
In November 2006, we acquired the international standard "ISO / IEC 27001" and the domestic standard "JIS Q 27001", which are third-party certification standards for ISMS (Information Security Management System).

Certification overview

Certification body DNV GL BUSINESS ASSURANCE JAPAN K.K.
(Certification number: ISR008)
Certification criteria ISO/IEC 27001:2013 = JIS Q 27001:2014
Authentication certificate number 01748-2006-AIS-KOB-JIPDEC Rev.2
Registration date November 29, 2006
Registration range
  •  Providing software / information system design / development / maintenance services
  • Software sales and maintenance services
  • Sales of network products, security products, IT equipment, and network security
  • Providing system design, construction, integration and maintenance services
  • SaaS services of self-developed software provided by our company
Certification range  Tokyo Headquarters, West Japan Branch, Data Center
1-2) Regarding use for communication encryption
SSL (Secure Socket Layer), an encryption technology, is implemented in our website so that customers can enter personal information securely. communication between your computer and our website is encrypted by "SSL". Currently, "SSL" has been upgraded to a protocol called "TLS" that can use more advanced encryption methods. When using our website, it is necessary to enable "TLS 1.2" or later on some pages such as the document request form.
 
Regarding SSL 3.0 vulnerability countermeasures
In response to the discovery of a vulnerability in the SSL protocol "SSL 3.0", access by "SSL 3.0" is restricted to ensure security.
(For you reference) Regarding SSL 3.0 vulnerability countermeasures (CVE-2014-3566)
Information-technology Promotion Agency, Japan(IPA)

2)Handling of personal information

 ⇒"Handling of personal information" page

3)Regarding the use of cookies and web beacons

3-1) Regarding cookies
Cookies are information such as usage records sent by the web server to your browser.
Our website may use cookies for the following purposes.
1.To investigate the number of users and traffic of the site
2.To provide information on our products, services, events, seminars, campaigns, questionnaires, etc. Also, to respond to inquiries and improve them.
3.To deliver the best ads to our customers
 
Your personal information (name, phone number, e-mail address, etc.) is not directly stored in the cookie itself, but some cookies are associated with personal information to obtain web browsing history data. If you do not wish to use cookies on our website, you can stop using cookies in your browser. In that case, some services may not be available.

3-2) Regarding web beacons
We may use this web beacon to analyze the browsing behavior of our customers on our website and use the results only for the improvement of this site and the marketing activities of our company and our group companies.
 
3-3) Regarding remarketing ads
Our website utilizes the advertising services of third-party distributors such as Google to deliver notifications and advertisements such as product information on the Internet to customers who have visited our website in the past. This advertising service uses cookies to automatically retrieve browsing history information for our website. Cookies are used within the scope described on the distributor's site based on the privacy policy of each distributor. You can disable the use of cookies for online ad serving on the opt-out page listed on the distributor's site below or on the Network Advertising Initiative's opt-out page.
  • Google Adwords
  • Yahoo! Display ad network (YDN)
  • Network Advertising Initiative opt-out page

4)Copyright / trademark rights

The copyright of the content described on our website is protected by the copyright of TECHMATRIX CORPORATION and third parties. Therefore, it is prohibited to copy, transfer, reorganize, modify, add, etc. without permission for any purpose. Our website and its contents can be used only in the case of "reproduction for private use" and "quotation" under the copyright law. If it goes beyond the scope of "reproduction for private use" or "quotation", our license is required. 
Except for the above, we do not grant the copyright, trademark rights or any other rights of our company or a third party regarding the contents on our website.

5) Regarding links to our website

If you link to our website, please contact this site (webmaster@techmatrix.co.jp) in advance to notify us of the operator of the link source site, the purpose of the link and the URL of the link source page, etc. As a general rule, we will specify the top page of our website as the link destination.
Please note that we may not be able to meet your request in some cases.

6)Prohibited matters

The following acts are prohibited when using our website.
a. Acts that may interfere with the management and operation of our website.
b. Actions that may cause disadvantage or damage to our company or a third party.
c. Actions that may damage the credibility or honor of our Company or a third party.
d. Acts that violate laws and regulations, acts that violate public order and morals, or acts that may cause them.
e. Other acts that our company deems inappropriate.

7)Disclaimer

The Company shall not be liable for any damages caused by the following matters and other damages caused directly or indirectly by using this site.
a. The information posted on our website is not necessarily guaranteed to be complete, accurate, safe or useful. Therefore, we are not responsible for any damage caused by the use of this information.
b. The information posted on our website may be changed or deleted without prior notice.
c. The management and operation of our website may be suspended or discontinued without prior notice.

8)Revision of terms

We may revise these terms of use at any time or in a timely manner without prior notice.

9) Regarding inquiries

If you have any comments or questions regarding our website, please feel free to contact us.
(webmaster@techmatrix.co.jp)